Do my prescriptions expire?

Yes, all prescriptions have an expiry date. You can view the expiry dates at any time in your Polln patient dashboard under Prescriptions.

Once a prescription has expired, it can no longer be used to access medication. To avoid interruptions, we recommend placing orders at least 3 business days before the expiry date to allow time for processing and dispensing by the partner pharmacy.

Prescription expiry periods depend on the medication schedule:

• Schedule 8 (S8) medications generally expire 6 months from the date prescribed.
• Schedule 4 (S4) medications generally expire 12 months from the date prescribed.

If your prescriptions are nearing expiry or have already expired, you’ll need to book a follow-up consultation with your Polln doctor to review your treatment and obtain a new prescription. When in doubt, always check the expiry date listed in the Prescriptions section of your dashboard.