Want better care that puts you first?

Switch to Polln.
First Consult Free.

Polln is designed to make healthcare simple, accessible, and supportive. If you’re considering switching from another clinic, we’ll cover your initial consult.

Why patients
choose Polln

Other Clinics
30-minute video consultations with AHPRA-qualified doctors
5-minute phone call
Real medical advice and compassionate care
Transactions without care
Product-agnostic prescribing
Prescribe only one brand
Online ordering and express delivery
No delivery options
Free clinical support from a team of nurses
No support after your initial consultation
Free doctor-matching service
Unable to choose prescriber
Transparent pricing with no hidden fees
Hidden or unclear fees
Timely appointments with flexible booking
Unable to choose prescriber

Better care begins here

how it works
01
Fill out the form and upload your discharge letter
Fill out the form and upload your discharge letter

Your current clinic or prescriber can provide you with a discharge letter, or let us know if you need help requesting one.

02
Book your $0
initial consultation.

Upon receiving and having processed your discharge letter, we’ll contact you within one business day to book your initial doctor consult at no cost.

03
Continue your ongoing
care with Polln.

After your consult, your care moves seamlessly to Polln with unlimited nurse support and ongoing care from our doctors and Care Team.

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Authorised Prescribers
Natural treatment plans
Online prescriptions
Easy-to-use patient portal
Same-day consultations
Healthcare that puts you first
No hidden fees
Fast, discreet delivery
Authorised Prescribers
Natural treatment plans
Online prescriptions
Easy-to-use patient portal
Same-day consultations
Healthcare that puts you first
No hidden fees
Fast, discreet delivery

reviews

What our patients are saying

4.7 stars
4.7
Rating on Google reviews

There is no other medical General Practice or Holistic/alternative medication available from a practice that you feel has your health interests at the forefront like you feel at pretty much immediately into your 1st consult. I have been unwell for 14 years and no other Dr. has been really able to help. With my new more holistic plan put together by Dr Gavin McAuley I already feel more energy. 
Thank you Gavin

catherine w  | aug 2025

It is hard to find Doctors who actually care these days and yesterday I had the best session with Dr Gavin. He is kind, attentive, and went above and beyond to help me. I never felt so cared for. He wanted to truly help to the point that he called my local pharmacy on a Saturday morning just to see if he could help me get my medication sooner because I really needed. I have no words to express my gratitude and I highly recommend him and this clinic. I've been to many doctors and honestly this is a person who definitely cares.

manuela | aug 2025

Honestly super impressed with Polln. The process was really smooth from start to finish — booking the consult, getting the prescription, and having everything delivered was way easier than I expected. The doctor was actually really knowledgeable and took the time to understand what I needed (rare these days). Also love that it's all online — super convenient. Definitely recommend if you're new to plant medicine or just want a more straightforward experience.

jad f

Awesome doctors that really care and are passionate about their patients. Very easy platform to use, and medicine arrives in an inconspicuous package. Don’t know where I’d be now without Polln.

Moot

Very happy with Polln. The doctor has been very helpful with my questions and very patient as well. The delivery is excellent and the whole thing has been very professional and considerate.

Wayne

Frequently asked questions

Will I lose my current care plan if I switch over from my current alternative healthcare provider?

No — you won’t be starting from scratch. Our doctors review your previous care and treatment history, take the time to understand your health goals, and work with you to develop a personalised care plan that builds on what’s already working. At Polln, switching means continuity of care — with the added benefit of more support, better follow-up, and a patient-first approach.

Do I need a discharge letter from my current provider?

Yes — all patients will need a discharge letter to switch clinics. If you don’t have one yet, our care team can guide you through the process.

What happens after my first consultation with Polln?

After your first consultation, you’ll continue your care with Polln’s doctors and support team. Together, we’ll review your progress, adjust your plan if needed, and provide ongoing support through follow-up consults and our Care Team. Standard consultation fees and treatment costs apply after your initial $0 consult.

Is medication included in the $0 offer?

No — the $0 offer covers your initial doctor consult only. Any prescribed treatments and pharmacy costs are separate.

Who is eligible for the $0 switch consult?

Patients already under the care of another clinic, who are clinically eligible, may qualify.

Switch to Polln