Looking for better care?

Switch to Polln today and get your first consult for free.

Polln is designed to make healthcare simple, accessible, and supportive. If you’re considering switching from another clinic, we’ll cover your initial consult.

Five gold stars rating followed by the Google logo.
4.7 stars
Smiling man wearing a beanie with a phone screen showing Polln app listing an upcoming consultation with Dr. David Lee.

Better care begins here

How it works
01
Fill out the form and upload your discharge letter
Fill out the form and upload your discharge letter

Your current clinic or prescriber can provide you with a discharge letter, or let us know if you need help requesting one.

02
Book your 

$0 initial consultation.

Upon receiving and having processed your discharge letter, we’ll contact you within one business day to book your initial doctor consult at no cost.

03
Continue your ongoing
care with Polln.

After your consult, your care moves seamlessly to Polln with unlimited nurse support and ongoing care from our doctors and Care Team.

Your Details
Clinic Details
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Thorough, doctor-led, evidence-based consultations
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30-minute personalised video consults
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Choose your preferred doctor for consultations
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Clinically-guided for long-term health outcomes
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24/7 online ordering with express delivery and same-day dispatch
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Unlimited nurse care & pharmacy care
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Secure, user-friendly patient portal
Other Clinics
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Often nurse-led or generic telehealth models
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5–10 minute transactional calls
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Little or no choice in doctor — appointments assigned at random
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Short-term, surface-level care
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Manual refill process via phone or pharmacy
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No follow-ups or limited ongoing support
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Mixed, unreliable or outdated systems

Real experiences from real patients

Brilliant Experience
Five gold stars rating followed by the Google logo.

Honestly super impressed with Polln. The process was really smooth from start to finish — booking the consult, getting the prescription, and having everything delivered was way easier than I expected. The doctor was actually really knowledgeable and took the time to understand what I needed (rare these days). Also love that it's all online — super convenient. Definitely recommend if you're new to alternative medicine or just want a more straightforward experience.

Jad

Your health interests are at the forefront
Five gold stars rating followed by the Google logo.

There is no other medical General Practice or Holistic/alternative medication available from a practice that you feel has your health interests are at the forefront like you feel at pretty much immediately into your 1st consult.

Catherine

My quality life has improved so much
Five gold stars rating followed by the Google logo.

10/10 Excellent Doctors. Easy to book consults and order products.Dr Gregory is fantastic. Very thorough. Covers all aspects of health, physical and mental well being. My quality life has improved so much since I have been taking these products. Since my injury in 2006, I never thought I would be able to do the things I love. I can walk more than 7000 steps a day. Cook all my family's favourite dishes, excerise and most of all my old love for the gym. I am living a pain and stress free life !!My opportunities are boundless! Thank you POLLN team!! 💚💚💚

Nazrin

Caring attitude
Five gold stars rating followed by the Google logo.

Had the pleasure of having a consultation with Dr Leite today she listened and with a caring attitude guided me in the right direction. Hands down one of the best experiences I've had with a Dr.

Steve

Life changing
Five gold stars rating followed by the Google logo.

Not to overstate things but my experience with Polln has been life changing. I’m now sleeping the best in many years and feel calmer and rejuvenated after years of listlessness and anxiety. Many thanks to Dr Gavin McAuley. I’m an absolute convert!

Garry

Grateful that this level of healthcare is available in this day and age
Five gold stars rating followed by the Google logo.

I'm very happy to have pursued this pathway, and very grateful that this form and level of healthcare is available in this day and age. I am now sleeping much better and generally feel a lot calmer and in control of how I live. A big thank you to Dr. Gavin McAuley and the team at Polln

Richard

Brilliant Experience
Five gold stars rating followed by the Google logo.

Honestly super impressed with Polln. The process was really smooth from start to finish — booking the consult, getting the prescription, and having everything delivered was way easier than I expected. The doctor was actually really knowledgeable and took the time to understand what I needed (rare these days). Also love that it's all online — super convenient. Definitely recommend if you're new to alternative medicine or just want a more straightforward experience.

Jad

Your health interests are at the forefront
Five gold stars rating followed by the Google logo.

There is no other medical General Practice or Holistic/alternative medication available from a practice that you feel has your health interests are at the forefront like you feel at pretty much immediately into your 1st consult.

Catherine

My quality life has improved so much
Five gold stars rating followed by the Google logo.

10/10 Excellent Doctors. Easy to book consults and order products.Dr Gregory is fantastic. Very thorough. Covers all aspects of health, physical and mental well being. My quality life has improved so much since I have been taking these products. Since my injury in 2006, I never thought I would be able to do the things I love. I can walk more than 7000 steps a day. Cook all my family's favourite dishes, excerise and most of all my old love for the gym. I am living a pain and stress free life !!My opportunities are boundless! Thank you POLLN team!! 💚💚💚

Nazrin

Caring attitude
Five gold stars rating followed by the Google logo.

Had the pleasure of having a consultation with Dr Leite today she listened and with a caring attitude guided me in the right direction. Hands down one of the best experiences I've had with a Dr.

Steve

Life changing
Five gold stars rating followed by the Google logo.

Not to overstate things but my experience with Polln has been life changing. I’m now sleeping the best in many years and feel calmer and rejuvenated after years of listlessness and anxiety. Many thanks to Dr Gavin McAuley. I’m an absolute convert!

Garry

Grateful that this level of healthcare is available in this day and age
Five gold stars rating followed by the Google logo.

I'm very happy to have pursued this pathway, and very grateful that this form and level of healthcare is available in this day and age. I am now sleeping much better and generally feel a lot calmer and in control of how I live. A big thank you to Dr. Gavin McAuley and the team at Polln

Richard

Frequently asked questions

Will I lose my current care plan if I switch over from my current alternative healthcare provider?

No — you won’t be starting from scratch. Our doctors review your previous care and treatment history, take the time to understand your health goals, and work with you to develop a personalised care plan that builds on what’s already working. At Polln, switching means continuity of care — with the added benefit of more support, better follow-up, and a patient-first approach.

Do I need a discharge letter from my current provider?

Yes — all patients will need a discharge letter to switch clinics. If you don’t have one yet, our care team can guide you through the process.

What happens after my first consultation with Polln?

After your first consultation, you’ll continue your care with Polln’s doctors and support team. Together, we’ll review your progress, adjust your plan if needed, and provide ongoing support through follow-up consults and our Care Team. Standard consultation fees and treatment costs apply after your initial $0 consult.

Is medication included in the $0 offer?

No — the $0 offer covers your initial doctor consult only. Any prescribed treatments and pharmacy costs are separate.

Who is eligible for the $0 switch consult?

Patients already under the care of another clinic, who are clinically eligible, may qualify.