Before booking your consultation, please confirm you meet all the following criteria:
Pricing
Transparent, real care.
No hidden fees.
At Polln, you’re getting more than just a prescription. You’re getting a specialist doctor, trusted clinical expertise, personalised treatment options, a dedicated patient platform and ongoing, free nurse support. Because your health deserves real care, not shortcuts.
Free Nurse Consultation
15-minute call to understand your health goals
Initial Doctor Consultation
A 30-minute, in-depth consultation directly with an AHPRA-registered doctor.
Return Consultations
Follow-up consultations to review your progress and adjust your plan as needed.
One simple platform.
Complete care.
Book and manage your appointments
Get a personalised treatment plan
Order and manage your medications
Access unlimited, free nurse & pharmacy support
Stay supported with free, unlimited nurse and pharmacy support — from treatment questions to guidance on next steps and medication management from Monday to Friday.
Our Price Guarantee
We don’t add pharmacy mark-ups or hidden fees. You’ll always pay standard RRP for your medication — nothing more.
Join 20,000+ Australians who have made the switch to Polln
Polln to friend
their quality of life
Frequently asked questions
At this stage, Medicare rebates are not available for Polln consultations. Current Medicare rules only allow rebates for telehealth appointments when the patient has seen the same doctor in person within the past 12 months. Because Polln is a fully online clinic, we’re not able to meet this requirement.
We understand this may change in the future, and we’ll update our patients if Medicare introduces new telehealth rebate options.
Some Australian private health insurance policies may cover certain non-PBS (private) prescriptions if the prescription is valid, dispensed by a registered pharmacist, and supported by a pharmacy receipt.
Whether you can claim depends on your individual policy and whether your Extras cover includes pharmacy benefits.
Because coverage varies between insurers and plans, we recommend checking your policy details or contacting your insurer directly to confirm eligibility.
The cost of medication can vary depending on your individual circumstances and the treatment options discussed with your doctor during your consultation. Because of government regulations, we’re unable to list medication names or prices on our website, but your doctor will talk through available options and expected costs so you can make an informed decision together.
After your consultation, any prescriptions will appear in the Prescriptions section of your Polln dashboard, where you can view pricing and choose which items you’d like to order.
At Polln, we’re committed to transparency — you’ll never pay dispensing fees or be charged above standard RRP for your medication as part of the Polln Price Guarantee.
Being product-agnostic means our doctors don’t favour or promote any specific brand, product, or supplier. Instead, they recommend treatment options based solely on your individual circumstances and clinical needs. This matters because it ensures your care is:
- Unbiased: No incentives and no commissions
- Ethical: Recommendations driven by clinical judgement, not commercial interests
- Personalised: Treatments are chosen to suit you, not to suit a preset list.
At Polln, being product-agnostic is part of our commitment to providing transparent, patient-first care.
Polln consultations are a paid medical service because they are delivered by AHPRA-registered doctors and designed to provide a thorough clinical assessment, not a quick screening.
Each consultation includes a dedicated 30-minute session to review your medical history, current concerns, and potential treatment options. Consultation fees reflect the time and clinical expertise involved in your care.
Our approach is designed to support high-quality, doctor-led care and ensure every patient receives considered medical attention and clear next steps.