Before booking your consultation, please confirm you meet all the following criteria:
Access compassionate care online and medication delivery, Australia-wide
Take our free-pre screening quiz to see if you might be eligible for alternative therapies.
One simple platform.
Complete care.
Book and manage your appointments
Get a personalised treatment plan
Order and manage your medications
Access unlimited, free nurse & pharmacy support
Stay supported with free, unlimited nurse and pharmacy support — from treatment questions to guidance on next steps and medication management from Monday to Friday.
Dr. Stephanie
Medical Practitioner
Authorised Prescriber
Dr Stephanie Grunberg is a medical practitioner with a background in biomedical and gut microbiome research, with clinical interests in integrative care across women’s health, mental health, chronic disease and sleep disorders.
Specialised in
Meet our Australia-wide Doctors
Dr. Divyanshu
Doctor
Authorised Prescriber
Dr Divy Dua is an experienced Specialist Medical Oncologist Currently working across regional Australia, he has extensive experience in systemic therapies including chemotherapy, immunotherapy, targeted therapy, and medicinal cannabis prescribing.
Specialised in
Dr. Madison
Medical Practitioner
Authorised Prescriber
Dr Madison Davies is an Australian-trained doctor with experience across hospital and clinical settings. Her clinical interests include chronic pain and women’s health, with a strong focus on preventative, evidence-based care and personalised treatment planning.
Specialised in
Dr. Gavin
General Practitioner
Authorised Prescriber
.png)
Dr Gavin McAuley is a GP experienced in providing holistic, patient-centred care to patients. His clinical interests focus on mental health, sleep, and preventive medicine, while supported by his experience in emergency and hospital medicine.
Specialised in
Looking for expert Authorised Prescribers
in a different city?
FAQs
All orders are processed and shipped from our Melbourne-based pharmacy within 1-3 business days, with 95% of orders leaving our partner pharmacy within 2 business days. Once shipped from our pharmacy, your prescription medication is sent out to you, via Australia Post Registered Express Shipping.
For most Queensland addresses, Australia Post Registered Express Shipping takes 2-5 business days. For more information, see the Australia Post website.
In the Sunshine Coast and Queensland, prescription natural medicine has been legal since 2016. Prescription natural medicines are legally accessible through prescriptions from certified doctors. These doctors, having undergone specific training and registered with the Therapeutic Goods Administration (TGA), can prescribe alternative medicines for various medical conditions.
The most important restriction for prescription natural medicine patients to note is that it is currently illegal to drive in the Sunshine Coast and Queensland with any amount of the active ingredient known for causing psychoactive effects detectable in your system, even with a valid natural medicine prescription. This means that if you are prescribed a dried herb or natural medicine that contains any of this active ingredient, you will need to wait until the medication has left your system before you drive. This law exists in all Australian states and territories, except Tasmania.
Remember to always pay attention to the effects you experience while taking your medication, and ensure you aren’t driving while impaired. Learn more about driving regulations here.
Yes. Because all of our consultations are conducted via telehealth (video), you can have a consultation with one of our authorised prescribers from wherever you are in Australia. What’s more, if you receive a prescription, we handle all dispensing and delivery direct to you, anywhere in Australia – including regional Queensland.
To find out if you could be eligible for alternative medicine, you must speak with a qualified healthcare professional or doctor who can assess your eligibility before writing a prescription. The Therapeutic Goods Association (TGA) states that in order to be eligible you must have a condition that has lasted for 3+ months which either hasn't responded to conventional treatment or caused unwanted side effects.
To be considered eligible for natural prescription medicine in Australia, you must first speak to a doctor who specialises in natural medicines. If your doctor deems you eligible, they will proceed with writing you a script for natural medicines. Once your script has been written, you can easily fill your script by ordering your medication(s) online through the Polln Patient dashboard.
The cost of any prescription medicines that your doctor may prescribe will vary depending on your condition and what treatment your doctor determines is best suited to you and your needs. Due to government regulations, we are unable to advertise the price of any medications or products on our website. On average, most flower products cost between $12-$18 per gram, with most flowers coming in 10-gram containers. Plant medicine oils typically cost between $3-$7 per ml and will usually come in 30ml bottles.
If you have any questions relating to the costs of treatments and medications, we recommend discussing these with your doctor during your consultation.
Polln is an online medical clinic, meaning that all consultations we offer are available virtually – either via a phone call or a video call. You can expect to receive a comprehensive health review from one of our experienced doctors, and if deemed suitable, a personalised treatment plan and prescription for natural medicine.
At Polln, we believe in full transparency when it comes to our pricing, meaning that our consultations are designed to be as accessible as possible, with no hidden surprises or additional dispensing fees.
All new Polln patients will need to book an Initial Consultation; 30 minutes of one-on-one time with an expert doctor who specialises in alternative medicine. The cost of an Initial Consultation is $110, and this covers the consultation and personalised treatment plan. Please note that the cost of any prescribed medications is in addition to the consultation fee.
Existing Polln patients can choose to book from two Follow-Up Consultations. A Short Follow-Up Consultation provides patients with a 15-minute review of their existing treatment plan, including repeat prescriptions. A 15-minute Short Follow-Up costs $49.
A Long Follow-Up Consultation is recommended for returning patients who wish to discuss new health conditions or have complex treatment plans. A long Follow-Up Consultation is $75 and provides patients with 30 minutes of one-on-one time with their doctor.
If you’re new to Polln but are an existing alternative medicine patient at another clinic, simply submit a valid discharge letter from your current clinic here.
For more information on our pricing model and the Polln Price Guarantee, click here.
We’re not your typical doctor’s office, and that’s what makes us different.
Not only are we the only online clinic that provides a complimentary Nurse service to all our patients, but we’re also the only online clinic that guarantees that every consultation you have is with a doctor. We’re proud to only partner with doctors and pharmacies who are 100% vetted experts in natural medicine with herbs.
All our services can be accessed from wherever you are in Australia through our easy-to-use accessible online platform. Polln patients can book, attend consultations, view their treatment plans, and easily order their medications through the Polln platform.
As a proud product-agnostic clinic, our doctors provide recommendations and guidance on all available alternative medicine treatments, and have the freedom to prescribe the medication they think is best suited to the patient – without being incentivised or restricted to prescribing a certain medication or brand.
As part of the Polln Price Guarantee, you’ll never pay above the RRP for any of your medication, or be charged with any additional application or dispensing fees.
Our Australian-based Care Team is dedicated to providing you with the best possible service, every step of the way. Whether you need assistance booking an appointment, have a question about your treatment, or want to know more about alternative medicine, we’re here for you. Call us on 1300 176 556 or send us an email at hello@polln.com.