Am I guaranteed a prescription?

No, a prescription isn’t guaranteed. Your Polln doctor will carefully assess whether treatment is clinically appropriate for you, based on factors such as your symptoms, medical history, current or past medications, relevant TGA requirements, and any potential risks or contraindications (including pregnancy or plans to conceive).

If a prescription isn’t suitable, your doctor will explain why and discuss appropriate next steps or alternative ways to support your care. Your safety and wellbeing always come first.

If you’d like guidance before booking a doctor’s appointment, you can take our free eligibility quiz or book a free nurse call to talk through your questions and understand whether Polln may be right for you.