Using the Polln platform Frequently Asked Questions

Disclaimer
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¹ Our health professionals will assess your personal circumstances to confirm whether our services are appropriate for you, and outcomes may vary between individuals

The information on this website is provided for educational and informational purposes only and not intended for use as medical advice. Polln is not promoting the use of medicinal cannabis. Medicinal cannabis in Australia is scheduled medication and regulated by the Therapeutic Goods Administration (TGA). Details about medicinal cannabis as a scheduled drug can be found on their website. If you think medicinal cannabis may be right for you, please consult with a doctor.

Using the Polln platform

Do I need to use a specific web browser or device to access my consultation?

What is telehealth?

Do I need a webcam/camera and microphone to attend a Polln consultation?

‍What if I am not comfortable with doing a video consultation? Can I speak to the doctor on my phone instead?

Is my Polln consultation booked into my timezone?

Do I need to see the same doctor every time I use Polln?

What kind of consultation do I need to book?

Will my consultation and patient information be shared with My Health Record?

Is the information I share with Polln safe?

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