What kind of consultation do I need to book?

We offer different consultation types so you can choose the level of support that suits your needs.

New Polln Patients: All new patients begin with an Initial Consultation, a 30-minute one-on-one video consultation with a Polln doctor. This gives your doctor time to understand your health history, current concerns and previous treatments so they can provide thorough, personalised care.

If you’re transferring from another clinic, you can upload a discharge letter during sign-up so we can help ensure a smooth continuation of your care.

Returning Polln Patients: For most patients, a Short Follow Up Consultation (15 minutes) is suitable for reviewing your plan, renewing prescriptions, or addressing simple questions or updates.

If you would prefer a more in-depth review, or need to discuss more detailed or complex matters, you can book a Long Follow Up Consultation (30 minutes).

You can find more details about each consultation type on our Pricing page.