Mental health is part of life.
So is getting help.
If you're feeling stressed, anxious, or low, you don’t have to carry it alone.
Book a private consult
Mental health challenges are
more common than people realise
One in five Australians experience a diagnosed mental health condition each year — most commonly anxiety or depression. Yet, many people experiencing common signs — like feeling burnt out, fatigued, or mentally overwhelmed — delay seeking support, often ignoring symptoms or dismissing them as ‘just stress’.
It’s common for people to push through — without realising the toll a continued low or anxious mood can take on us mentally, emotionally, and physically.
It’s not about waiting for a breaking point. It’s about recognising that support is
available, without judgment.
a quiet reality
The right help shouldn’t be hard to find,
but it often is.
You don’t have to push through.
At Polln, we’re here to help you find a better fit and put your mental health needs first
Recognising the signs
The signs aren’t always loud but they’re worth listening to
Even after getting support for anxiety or depression, mental and emotional strain can resurface — — sometimes as tiredness you can’t shake, irritability, or a sense of detachment. These signs are easy to dismiss, especially if you’re used to pushing through.
Here are some signs worth paying attention to
Withdrawing from family, friends or colleagues
Trouble focusing or feeling present
Emotional flatness or numbness
Rest that doesn’t feel restorative
Lingering irritability, stress, or a shorter fuse than usual
Changes to sleep or appetite
If you’ve tried other support options without success, or feel like your experience hasn’t been fully understood, this could be a space to explore more personalised care.
meet polln
A clinic that understands
mental health care
reviews
What our patients are saying
Honestly super impressed with Polln. The process was really smooth from start to finish — booking the consult, getting the prescription, and having everything delivered was way easier than I expected. The doctor was actually really knowledgeable and took the time to understand what I needed (rare these days). Also love that it's all online — super convenient. Definitely recommend if you're new to plant medicine or just want a more straightforward experience.
It is hard to find Doctors who actually care these days and yesterday I had the best session with Dr Gavin. He is kind, attentive, and went above and beyond to help me. I never felt so cared for. He wanted to truly help to the point that he called my local pharmacy on a Saturday morning just to see if he could help me get my medication sooner because I really needed. I have no words to express my gratitude and I highly recommend him and this clinic. I've been to many doctors and honestly this is a person who definitely cares.
I've had a positive long-term experience with Polln. My doctor has been incredibly helpful & informative, listens to my needs (and happily adapts to that). Every time I’ve reached out to customer service they’re also extremely helpful and kind.
Awesome doctors that really care and are passionate about their patients. Very easy platform to use, and medicine arrives in an inconspicuous package. Don’t know where I’d be now without Polln.
Very happy with Polln. The doctor has been very helpful with my questions and very patient as well. The delivery is excellent and the whole thing has been very professional and considerate.
What to Expect at Polln
Care that meets you where you are
Support for emotional and mental wellbeing
Evidence-informed and non-judgemental
Private online consultations with experienced doctors
No GP referral required
Our Clinicians
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Frequently asked questions
Polln is an online clinic that helps Australian patients manage a range of health conditions, naturally. We connect people with experienced natural medicine doctors to help them manage symptoms like pain, sleep, stress, mood, and more.
Polln might be the right choice for you if you want:
- You have a chronic condition that has lasted for 3+ months which either hasn't responded to conventional treatment or caused unwanted side effects.
- high-quality natural healthcare provided by specialist doctors
- access natural options for your conventional medications
- the choice of having your script filled online
- Want unlimited free nurse support, including dosing, titration, symptom management and more
- To feel confident that your doctor only prescribes what’s best for you, not a clinic’s bottom line
- a cost-effective option for premium healthcare with no hidden fees
When you book an appointment with Polln, you’ll gain access to your own all-in-one patient portal where you can schedule, manage, and attend video consultations with just a click.
During your consultation, simply log into the patient portal. There, you’ll meet with your doctor via video call and complete a thorough 30-minute health and treatment plan assessment. If your doctor deems you suitable for alternative medicine, you will then receive a prescription and follow-up advice.
After your consultation, you’ll be able to access your prescriptions and consultation notes, and even order your medication for express delivery via your personalised portal. If you have any questions about your treatment plan, your health, or anything else, you can call one of our helpful clinical nurses. At Polln, we provide free, unlimited ongoing nurse support to ensure that you’re receiving the best care possible.
All treatments prescribed by Polln doctors are legally prescribed to manage various chronic health conditions and their symptoms. Our natural medicines, in particular, are prescribed in accordance with the eligibility criteria outlined by the Therapeutic Goods Administration (TGA). To be eligible for prescription natural medication, you must:
- Have a chronic condition (a condition lasting 3+ months)
- Have tried other treatments which either didn’t fully treat your symptoms, or had unwanted side effects
- Not have a history of psychosis or be pregnant or breastfeeding
At Polln, we adhere to strict regulations set by the Australian Therapeutic Goods Administration. As such, we are unable to disclose specific treatment names until after you've completed a consultation with one of our specialist doctors and have been approved for treatment.
This approach ensures that a qualified medical professional thoroughly discusses all available options with you before any decisions regarding medical treatments are made.
At Polln, we prioritise the quality of care and ethical prescribing practices above all else, which is why we don't offer “free” or “cheap” consultations.
When Clinics provide $0 consultations it is common that they rely on nurses to do the detailed work, while our consultations are exclusively conducted by experienced doctors during dedicated 30-minute video sessions. This ensures that you receive the highest level of care and attention from medical professionals who are well-versed in natural medicine and chronic conditions.
Another reason why we don’t offer free consultation is because we’re committed to ethical prescribing, also known as ‘agnostic prescribing’. Our doctors do not receive any additional incentives for their prescribing choices, meaning that our recommendations are based solely on what's best for your health, not influenced by financial incentives.
While some clinics may offer free consultations, they also come with different/limited options for patients when it comes to medication and care. Often these clinics encourage patients into filling prescriptions for cheaper, lower-quality compounded blends or their specific preferred brand of medication. At Polln, we prioritise medication quality and efficacy. It’s patients before profits, always.