What should I expect from a Polln consultation?

When you book a consultation with Polln, you’ll have access to a secure telehealth patient portal where you can self-serve—schedule, manage, and attend your consultation online at a time that suits you.

During your consultation, simply log in and click Attend Consultation to meet with your doctor. You’ll have a dedicated 30-minute consultation to discuss your health history, current symptoms, and previous treatments. Your doctor will complete a thorough clinical assessment, answer your questions, and talk you through suitable treatment options. If appropriate, your doctor may issue a prescription and explain the next steps in your care plan.

After your consultation, any prescriptions will appear in your patient portal. From there, you can select your medication, complete payment, and arrange delivery to your nominated address—making it easy to continue treatment without needing to visit a pharmacy in person.

If you have questions at any stage, Polln’s nursing team is here to support you. We offer free, ongoing nurse support to help you feel informed and supported throughout your healthcare journey—not just during your consultation.