What if I need to reschedule or cancel?

We understand plans can change. You can reschedule at no extra cost through your Patient Portal up to 24 hours before your appointment. If your consultation is less than 24 hours away, please call our Care Team on 1300 176 556 as soon as possible.

Consultations are non-refundable, and late cancellations or missed appointments fall under our 24-hour cancellation policy, which may mean a new booking and consultation fee.